We respond to all fire related incidents within the city limits, including fires believed to be out, and investigate smoke or odors of unknown origins.
We respond to all medical emergencies, persons trapped by any means, water accidents on Lake Macatawa, or other situations within the city limits that place people or property in peril.
We respond to hazardous materials releases, spills, unknown substances on the ground, in the air or water of the city.
We aid in other situations where our expertise, training, or equipment may be of assistance.
Non-Emergency/Administrative Services
We respond to inquiries on department employment, information about department services, or complaints about our service.
We meet requests for tours of department facilities, or to have a member speak on fire safety matters.
We deal with complaints or questions on open burning, underground storage tanks, fire safety or fire prevention code violations, overcrowded buildings, blocked exits, children playing with fire, or suspected arson activity.
We provide information on placing or maintaining smoke detectors.
