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1. When are the tax bills sent out and when are they due?

The first tax bill of the year (Summer) is dated July 1st and is due August 15 without penalty, unless it falls on a weekend or holiday in which case the due date is the next business day. The second tax bill (Winter) is dated December 1st and is due February 14th of the following year without penalty, unless it falls on a weekend or holiday in which case the due date is the next business day. Payments received after the due dates are subject to penalties.

2. I didn't receive my tax bill, what should I do?

Call our office immediately 616-355-1380. We will send you a duplicate bill. Please note, it is the taxpayers responsibility to pay the taxes by the due date regardless of whether a bill was received or not.

3. My bill has someone else's name on it, what should I do?

First make sure it is your bill, i.e. check the permanent parcel number and address. If it is your bill, most likely there has been a recent ownership change and the taxpayer information hasn't been updated. If this is the case, you may pay the bill you received. Again, please note it is the taxpayer's responsibility to pay the taxes by the due date.

4. How do I change my mailing address?

The City Assessor maintains mailing addresses. Complete the Mailing Address Change Form (PDF) and return a signed and dated copy to the Assessor's Office on the first floor of City Hall.

5. How is my tax bill calculated?

You pay taxes based on the taxable value of your property.

Tax Bill = (Taxable Value / 1,000) x Millage Rate

Example

An example calculation is as follows using sample values and rates:

• 55,000 taxable value / 1,000 = 55 x 33.8102 mills = approximately $1,860 (using the millage rate with Principal Residence Exemption)
• A mill is $1 per $1,000 of the taxable value of your property

This sample calculation does not include:

• The 1% administration fee collected by the City
• Any special assessments that may be assessed against your property
• Any delinquent utilities that may be added to your bill

6. What if I cannot pay my entire tax bill by the due date?

Should you not be able to pay your entire tax bill by the due date, partial payments are accepted. The following penalty rates will apply to the outstanding balance on your tax bill(s).
With your summer bill, after the August 15th due date, a 2% penalty is added. If the summer bill remains unpaid as of September 11th, an additional 4% (for a total of 6%) is added to your summer bill.

If either your summer or winter bill is not paid by the February 14th due date, an additional 3% penalty will added until the end of February. Any real estate taxes not paid by the end of February will be turned over to the residing County in March.

Contact Information

If you reside in Allegan County, please contact Allegan County Treasurer at 269-673-0260 for amount owing. If you reside in Ottawa County, please contact Ottawa County Treasurer at 616-994-4501 for amount owing. Delinquent business personal property taxes will still be collected by the City Treasurer's Office. Please call 616-355-1380 for amount owing.

7. What is the process if I decide to pay my tax bill using my credit card?

There are three ways credit card payments can be made.

1. Online
2. By telephone at 800-272-9829 or 877-278-9705
3. At City Hall Treasurer's Office

A jurisdiction code is required and the City of Holland's code is "7047". An additional 3% convenience fee will be added to your payment by the processing company.

8. If I can't pay my tax bill on time will it affect my credit rating?

No, we do not report anything concerning your payment habits to the Credit Bureau.

9. The taxable value or principal residence exemption for my property is being corrected at the board of review, should I wait for the corrected bill before paying?

No. The bill you received is due and payable by the due date and in the amount stated on the bill. Partial payments made in anticipation of an assessment correction are "at your own risk"; i.e, any residual balance due after corrections will bear penalties if delinquent. The City Board of Review meets in July and December to correct errors to the tax roll for both the current and prior year only. Please contact the City Assessor's Office at 616-355-1350 for inquiries.

10. When may I buy my dog license?

Dog licensing is a program monitored and controlled at the County level. Learn more on our Dog Licenses page.

11. Can I pay my Holland Board of Public Works (HBPW) utility bill at City Hall?

Yes, you can. The City Treasurer's Office is a payment accepting site only. There is a payment drop box located in the parking lot on the south side of City Hall for payment after business hours. Detailed questions concerning billing or services should be directed to the HBPW office located at:
625 Hastings Avenue
Holland, MI 49423
Phone: 616-355-1500

12. Where can I pay my taxes and what payment options are available?

You can pay in the following ways:

• At our office - City Hall is located at:
  270 S River Avenue
  1st Floor
  Holland, MI 49423
• Mail - Please include the tax stub and note the parcel number on your check, do not sent cash. Mail to:
  270 S River Avenue
  1st Floor
  Holland, MI 49423
• Drop Box - There is a drop box conveniently located on the south side of City Hall in the parking lot.
• Credit Card - See credit card instructions.